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Rest API

Get conversation details

GET
/api/v1/ai/conversations/details

The stored analysis of one conversation: its metadata, sentiment, rating, outcome and tags.

Notes

  • conversations__conversationId is required
  • A conversation belonging to another account or workspace answers 404, not 403
  • Use GET /api/v1/visitors/conversations with a conversationId when you want the messages rather than the analysis
x-api-key
required
string

Your API key from account settings.

x-user-email
required
string

The email address of your user.

x-account-id
required
string

The ID of your account. You can find this in the account settings.

x-website-id
required
string

The ID of the workspace you want to use.

conversations__conversationId
required
string

The conversation’s id.

conversationUrl
string

The conversation’s details.

Bad request - missing websiteId or conversation id.

Unauthorized - invalid API key.

The conversation does not belong to this account and workspace.