Rest API
Get conversation details
GET /api/v1/ai/conversations/details
GET
/api/v1/ai/conversations/details
The stored analysis of one conversation: its metadata, sentiment, rating, outcome and tags.
Notes
conversations__conversationIdis required- A conversation belonging to another account or workspace answers
404, not403 - Use
GET /api/v1/visitors/conversationswith aconversationIdwhen you want the messages rather than the analysis
Parameters
Section titled “ Parameters ”Header Parameters
Section titled “Header Parameters ” x-api-key
required
string
Your API key from account settings.
x-user-email
required
string
The email address of your user.
x-account-id
required
string
The ID of your account. You can find this in the account settings.
x-website-id
required
string
The ID of the workspace you want to use.
Query Parameters
Section titled “Query Parameters ” conversations__conversationId
required
string
The conversation’s id.
conversationUrl
string
Responses
Section titled “ Responses ”The conversation’s details.
Bad request - missing websiteId or conversation id.
Unauthorized - invalid API key.
The conversation does not belong to this account and workspace.