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Documentation
JavaScript API
Javascript API documentation
Waiting for the Txt object
Identifying users
AI component
Open the AI component
Open the help center
Procedures
Set procedure data
Overriding AI component settings
Livechat handover
Audiences
Audiences
Updating a profile
Checking audiences
Launching a web component
Tracking consent
Tracking consent
Opting in
Opting out
Listening for events
Content Security Policy (CSP)
Utility functions
Logout
Send a message
Get conversation transcript
Get last asked QA pair
Guides
Account management for AI agents
Rest API
Overview
Accounts
Get the account log
GET
AI
Sending a question (realtime)
POST
Sending a question (async)
POST
Retrieving an answer (async)
GET
Summarization
POST
Similarity
POST
Sending feedback
POST
Get AI configuration
GET
Update the AI configuration
POST
Get quality control questions
GET
Create or update a quality control question
POST
Get quality control reports
GET
Generate a quality control report
POST
Get procedures
GET
Create or update a procedure
POST
Audiences
Get audiences
GET
Create or update an audience
POST
Components
Get custom components
GET
Conversations
Get conversations
GET
Get conversation details
GET
Help center
Publish the help center
POST
Get help center publish status
GET
Create or update a help center category
POST
Reorder help center categories
POST
Create or update a help center FAQ
POST
Reorder help center FAQs
POST
Regenerate a help center FAQ answer
POST
Insights
Get pageview totals
GET
Get pageviews per day
GET
Get outcome totals
GET
Get outcomes per day
GET
Get audience sessions per day
GET
Get component event totals
GET
Get component events per day
GET
Get content library event totals
GET
Get content library events per day
GET
Get ROI insights
GET
Get AI maturity
GET
Personalizations
Get personalizations
GET
Create or update a personalization
POST
Tasks
Get tasks
GET
Update a task
PUT
Create a task
POST
Training
Get training data
GET
Ingest a training data source
POST
Wiki
Browse the content library
GET
Read a content library page
GET
Get the content library change log
GET
Restore a content library change
POST
Instruct the content library agent
POST
Force a content library import
POST
Accept, deny or retry one staged change
PATCH
Accept every staged change in a task
POST
Deny every staged change in a task
POST
Accept several suggestion tasks
POST
Deny several suggestion tasks
POST
Data API
Events
Conversations
LLMs.txt
JavaScript API
Audiences
Audiences in Unless are used in two ways:
to show certain components to certain audiences only
to restrict the AI from certain knowledge articles based on the audience